YOUR PRIVACY IS IMPORTENT TO PLAN B

At Plan B we are committed to protecting the privacy of visitors to our website. We will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purposes you agree to. The following reflects our commitment to you.

GENERAL INFORMATION COLLECTED FROM VISITORS TO THE SITE

In general, we gather information about all of our users collectively, such as what areas users visit more frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you when visiting our site.

YOUR PERSONAL INFORMATION COLLECTED ON THIS WEBSITE

In some instances we may need more specific information about you, such as name, address, email address, telephone number, etc. We would collect this information if you were to apply for a job via this website, or to sign up for a service, for example. We may also ask you for other information such as the types of jobs you are interested in and your workplace concerns in order to provide you with the best possible service and internet experience.

HOW WE COLLECT CANDIDATES PERSONAL INFORMATION

Generally, the type of personal information we collect about our candidates is the information included in their application or resume, for example, name, mailing address, telephone number, e-mail address, career history, details of any competency tests or other information relating to the candidates career. Where practical we collect personal information directly from the candidate. We may collect personal information about the candidate by telephone, letter, fax, e-mail, or from visiting a job advertising website.

In some circumstances, we may also collect sensitive information about the candidate such as facts about membership of a professional or trade association or trade union; health (including any disability), racial or ethnic origin or any criminal record. Where we collect this type of information we will obtain consent.

WE COLLECT PERSONAL INFORMATION FOR ANY ONE OR MORE OF THE FOLLOWING PURPOSES

  • Assist in finding or retaining work
  • Assist in career performance or management
  • Analysing human resource and labour markets
  • Any test or assessments undertake
  • Helping in work rehabilitation

To facilitate services to or by us, where the organisation is a client or service provider or potential client or service provider. There may be occasions when we obtain personal information about the candidate from a third party; for example, from nominated referees; when receiving the results of a psychological or competency test; or obtaining performance feedback. If we don’t have prior consent, we will take reasonable steps to inform the candidate that we have collected personal information. If the information is not provided we may be limited in our ability to provide recruitment services to the candidate.

 HOW WE — USE AND DISCLOSE PERSONAL INFORMATION

We may use and disclose personal information for the purposes it was collected, or for a related or ancillary purpose such as providing one of our services.

WE MAY DISCLOSE CANDIDATE PERSONAL INFORMATION TO:

  • potential employers
  • clients who may wish to engage the candidate services as a contractor or temporary
  • organisations that conduct competency or psychometric tests
  • referees
  • a workers compensation body
  • suppliers of services to us
  • our related entities
  • depending on the circumstances, to the Australian Federal Police to verify if there is a criminal record
  • or to educational or vocational organisations to the extent necessary to verify qualifications

If we engage third party contractors to perform services for us which involves handling personal information we take reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied.

HOW DO WE STORE PERSONAL INFORMATION

Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.

GENERAL INFORMATION DISCLOSURE

We do not disclose information about your individual visits to the Plan B website, or personal information that you provide, such as your name, address, email address, telephone number, etc., to any outside parties, except where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.

GAINING ACCESS TO INFORMATION WE HOLD ABOUT CANDIDATES

Candidates can gain access to the personal information we hold about the candidate by written request. A request for access to the personal information we hold about the candidate or in relation to an inquiry about privacy should be sent to:

The Privacy Officer,
Plan B Recruitment,
Level 8, 303 Collins Street, Melbourne, Victoria, 3000

We will deal with the request to provide information within a reasonable time.

KEEPING PERSONAL INFORMATION UP-TO-DATE

Candidates may access, correct, update, and/or delete any personally identifiable information that the candidate has submitted to Plan B Recruitment. Candidates may also unsubscribe from mailing lists or any registrations at any time by notify us in writing or by email. If the candidate personal information changes please contact the Privacy Officer and we will endeavour to update and correct the information. We may also contact the candidate from time to time to check the information is still correct.

SECURITY OF CANDIDATE PERSONAL INFORMATION

Plan B Recruitment has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorised Plan B Recruitment personnel and the employers to whom we have submitted the candidate authorised employment application are provided access to personally identifiable information. These parties are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorised persons will not obtain access to the candidate personally identifiable information. The candidate personal information may be stored in hardcopy or electronically. We have security procedures in place to protect the candidate personal information.

FEEDBACK

The feedback acquired from our client and candidate questionnaires or other means becomes the property of Plan B Recruitment. We may use this feedback, such as success stories for marketing purposes. This policy does not apply to employee records.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy for our website, we will post these changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our commitment to your privacy, please feel free to call our Privacy Officer on 03 9620 1112.

DISCLAIMER

Despite our efforts to provide accurate and up-to-date information on this website, Plan B declines any responsibility for inaccurate, incomplete, or outdated information that may be posted on this site, and expressly disclaims liability for errors or omissions in its contents.

This site contains links to third party sites. Plan B has not reviewed materials or information posted at websites linked or linking to this site, and therefore, Plan B hereby disclaims any responsibility for the contents of such sites. Likewise, our linking to a third party website should not be interpreted as a form of endorsement or recommendation for the products or services offered on the third party’s site in question.