Recruitment Process

Plan B follows a meticulous process to ensure we find the best talent for you within an optimised time frame.

Our Five Step Recruitment Process

Technically we are an outsourced provider. But we prefer to think of ourselves as an extension of your business. Simply, we recruit for you as we would for our own team.

Throughout the recruitment process, we are committed to transparent and regular communication with you.

Job Brief

We take the time to visit you on site or connect with you over the phone or Skype to gather a detailed understanding of the skills-profile and culture fit you require.


In today’s digital environment, it’s no longer sufficient to mine a database or post an ad on a job board, and wait for talent to come knocking.

We search thoroughly for the right people via multiple channels: an active, work-ready talent pipeline, referrals, social media, networking events and more. In fact, we consider advertising a vacancy (almost) as a last resort!

Shortlist and candidate preparation

We know you’re busy and needed the right person yesterday. Our service benchmark sits at a maximum of 3 candidates to put forward for both temporary and permanent placements.

In addition to rigorously screening our candidates through contemporary interview and assessment techniques, we extend a high level of candidate care.

In a highly competitive market, how we treat our people, makes all the difference.


Given our active temp-talent pipeline, we can often place talent with you on the same morning or day.

All of our candidates are pre-screened, including reference checks. Additional skills tests can be organised to suit your specifications.


Balancing client and candidate care is of enormous importance to us.

Short term placements

We will check in with both you and your new starter by the end of the first working day. We do this to ensure expectations have been met on both sides.

Long term placements

In addition to touching base in the first week, Plan B checks in regularly during the probation period where we have placed a long-term or permanent employee in your business.

Best Industry Practice

Our recruitment process is rigorous and complies with industry (RSCA) best practice.

We are proactive in remaining abreast of changes in recruitment legislation to remain at the top of our market.

In addition, we conduct monthly and quarterly management reports, candidate and client satisfaction surveys, plus regular site visits to ensure A-grade service and delivery. Plan B encourages our clients and candidates to give us transparent feedback with regard to their experience, and add further knowledge and expertise so that we may continuously improve.

What our clients are saying:

Our success has come about through word-of-mouth, integrity and loyal, long-term partnerships. We are delighted to share these recent comments from some of our top clients.

John & Plan B give me hope that recruiters can really help get the right people. A great business that keeps it real.

AnthonyOperations Manager - Melbourne

We often require admin and support staff in a hurry. Plan B Recruitment have been our supplier of choice in this area for some time now. Nothing is ever an issue, the rates are always good, and we can happily rely on the staff at Plan B to get us an outcome quickly.

NicholasCEO - Melbourne

I have been a client of John’s for over 10 years. He’s great in taking time to understand your business and role, and then fitting the right person.

ElizabethSenior Performance Leader, Melbourne

Thank you for all of the support you have given us. We always look for business partners that treat clients the way in which you would personally wish to be treated. Plan B certainly does this and more. Your genuine and dynamic approach to understanding our business needs, in addition to practical and honest solutions will ensure we do business together for a long time to come

NickGeneral Manager, Melbourne

Plan B Recruitment, in particular John Brownell, have provided a very efficient service when we have needed urgent temps/contractors throughout our business. The response time has been rapid and all candidates have been more than capable to do the job we have required

LukeRecruitment Partner, Melbourne

We have a great relationship with John from Plan B and have found him to be quick to respond, professional and a partner with high integrity!

PaulaHR Manager, Melbourne

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.